Viktoria Pammer-Schindler

I'm an associate professor at Graz University of Technology and research area manager at the Know-Center.

Working, Learning, and Technology

My research is on interactive systems design from a socio-technical and learning perspective, and sits at the intersection of human-computer interaction and educational technology.
Socio-technical design means that technologies don't work on their own. Rather, the whole socio-technical system in which they are placed needs to work in harmony. My perspective on learning is that humans learn through and are shaped by the activities they carry out. I study how technology can support (or hinder?) learning as interwoven and connected to all other human activities.
My technology focus is on data analytics and AI-enabled technologies. I use methods from user-centered and contextual design; and carry out experimental studies, design studies and field studies. Analysis methods are qualitative, quantiative, and data analytics based when log data are available and meaningful.

I have been, amongst other things, subcommittee and associate chair at the ACM CHI, president of the International Alliance to Advance Learning in the Digital Era, and member of the European Association for Technology-Enhanced Learning's managing committee.

Research Streams:

Conversational agents - for argumentation: Mirzababaei & Pammer-Schindler, 2024 @IEEE TLT (Q1); Mirzababaei & Pammer-Schindler, 2022 @EC-TEL (best paper nomination); for reflection: Wolfbauer et al. 2023 @CHI (LBW); Becker et al., 2023 @JDM; Wolfbauer et al., 2022 @IEEE TLT (Q1); user experience: Mirzababei et al., 2023 @EC-TEL
Computer-supported collaborative work (CSCW) with generative AI - measuring collaboration process characteristics as a basis for comparing designs and interventions in terms of productivity and learning-efficiency: Disch et al., 2023 @Int. J. Hum.Comp. Interact (Q1)
Knowledge construction and decision-making in complex contexts: Disch et al., 2022 @ACM CHI (A*); Barreiros et al., 2019 @Int. J. Hum.-Comp. Interact (Q1); Barreiros et al., 2018; Köfler et al., 2018.
Concepts and methods for design - socio-technical design for educational technology: Littlejohn & Pammer-Schindler, 2022; Pammer-Schindler & Prilla, 2021; Pammer et al., 2017; - socio-technical methods and concerns for business innovation: Fruhwirth & Pammer-Schindler, 2023 @eBled (outstanding paper award); Fruhwirth et al., 2020; Dennerlein et al., 2020 @WI; Fessl et al., 2020; - artefacts that support data-driven and AI-enabled business innovation: Fruhwirth et al., 2021 @HICSS; Fruhwirth et al., 2020 @eBled; - ethical issues with data-driven technologies: Pammer-Schindler & Rosé, 2021 (Q1)
Adaptive learning guidance and analytics - Cicchinelli & Pammer-Schindler, 2021; Fjadljevic et al., 2020; Fessl et al., 2019; Renner et al., 2019; Cicchinelli et al., 2018; Fessl et al., 2017; Rivera-Pelayo et al., 2017

Selected Publications

Behzad Mirzababaei & Viktoria Pammer-Schindler (2024). Facilitating the Learning Engineering Process for Educational Conversational Modules using Transformer-based Language Models. IEEE Transactions on Learning Technologies. IF=3.7/Q1 DOI: https://doi.org/10.1109/TLT.2024.3367738
Leonie Disch, Angela Fessl, Simone Franza, Joachim Kimmerle & Viktoria Pammer-Schindler (2023). Using Knowledge Construction Theory to Evaluate Learning Processes: A Randomized Controlled Trial on Showing Gradually Built-up Concept Maps Alongside a Scientific Text. International Journal of Human–Computer Interaction. IF=4.7/Q1 DOI: https://doi.org/10.1080/10447318.2023.2289296
Michael Fruhwirth & Viktoria Pammer-Schindler (2023). Towards Principles for a Data-Driven Business Model Innovation Process - A Design Science Case Study. Proceedings of the 36th Bled eConference. Outstanding paper award.
Irmtraud Wolfbauer, Viktoria Pammer-Schindler, Katharina Maitz & Carolyn Rosé (2022). A Script for Conversational Reflection Guidance: A Field Study on Developing Reflection Competence with Apprentices. IEEE Transactions on Learning Technologies, Vol. 15, No. 5, p. 554-566. IF=4.433 DOI: https://doi.org/10.1109/TLT.2022.3207226
Leonie Disch, Angela Fessl & Viktoria Pammer-Schindler. Designing for Knowledge Construction to Facilitate the Uptake of Open Science: Laying out the Design Space. ACM Conf. on Human-Computer Interaction, 2022 (CHI 2022). A* Conference
Viktoria Pammer-Schindler & Michael Prilla (2021). The Reflection Object: An Activity-Theory Informed Concept for Designing for Reflection. Interacting with Computers. IF=1.174
Viktoria Pammer-Schindler & Carolyn Rosé (2021). Data-Related Ethics Issues in Technologies for Informal Professional Learning. International Journal of Artificial Intelligence in Education. Q1 / IF=4.08 DOI:https://doi.org/10.1007/s40593-021-00259-x
Carla Barreiros, Viktoria Pammer-Schindler & Eduardo Veas. Planting the Seed of Positive Human-IoT Interaction. International Journal of Human-Computer Interaction, Taylor & Francis, 2019, IF=1.354
Veronica Rivera-Pelayo, Angela Fessl, Lars Müller, Viktoria Pammer. Introducing Mood Self-Tracking at Work: Empirical Insights from Call Centers. ACM Trans. Comput.-Hum. Interact., ACM, 2017, 24, 3:1-3:28. IF=1.293 DOI: https://doi.org/10.1145/3014058
Angela Fessl, Gudrun Wesiak, Veronica Rivera-Pelayo, Sandra Feyertag, Viktoria Pammer. In-app Reflection Guidance: Lessons Learned across Four Field Trials at the Workplace. IEEE Transactions on Learning Technologies, Vol 10/4, pp 488-501, 2017. DOI: https://doi.org/10.1109/TLT.2017.2708097 IF=2,267

Full list of Publications

See also my research profiles at Google Scholar, at ResearchGate, and my OrcID.

List of Invited Talks

CV:

Short CV from November 2023.

Contact:

TUGraz Online card - my official contact site at Graz University of Technology
Twitter, HCI.social (Mastodon) - irregular activity
Website - overview of my research and teaching activities, CV, list of publications