Viktoria Pammer-Schindler

I'm an associate professor at Graz University of Technology and research area manager at the Know-Center.

Working, Learning, and Technology

My research is on interactive systems design from a socio-technical and learning perspective. Socio-technical design means that technologies don't work on their own. Rather, the whole socio-technical system in which they are placed needs to work in harmony. Subsequently, I understand my work as designing socio-technical interventions.
My research is design-oriented in two senses: i) researching which and what kinds of socio-technical interventions support lifelong human learning; and ii) researching how such interventions can be systematically developed (research on socio-technical design methods).
My technology focus is on data analytics and AI-enabled technologies. I use methods from user-centered and contextual design; and carry out experimental studies, design studies and field studies. Analysis methods are qualitative, quantiative, and data analytics based when log data are available and meaningful.
A focal domain of design in my research is learning, typically outside a formal educational context. My perspective is that learning is a lifelong human endeavour, and as such is interwoven and connected to all other human activities. For instance, when analysing work, I am typically interested in how learning happens, and how learning can be supported in the context of working.

My research is situated in human-computer interaction, and educational technology research from a human-computer perspective.

Current Research Streams:

Digital Human Interactions What is different about interacting digitally with people we knowAs interaction with others, and acting in the world is the basis for learning, respective changes must lead to changes in our perception and understanding of the world, as well as in the way we (learn to) act in the world. Understanding is the first step - (un?)designing technologies in order to support the desired lifelong learning and development of humans is the second step. - freshly started, see online blog
Socio-technical design for lifelong learning (Littlejohn & Pammer-Schindler, 2022; Pammer-Schindler & Prilla, 2021; Pammer-Schindler & Rosé, 2021; Fessl et al., 2020; Dennerlein et al., 2020; Pammer et al., 2017).
Conversational agents for learning and reflection (Mirzababei & Pammer-Schindler, 2021; Wolfbauer et al., 2020)

Selected Publications

Viktoria Pammer-Schindler & Michael Prilla (2021). The Reflection Object: An Activity-Theory Informed Concept for Designing for Reflection. Interacting with Computers. IF=1.174
Viktoria Pammer-Schindler & Carolyn Rosé (2021). Data-Related Ethics Issues in Technologies for Informal Professional Learning. International Journal of Artificial Intelligence in Education. Q1 / IF=4.08 DOI:https://doi.org/10.1007/s40593-021-00259-x
Angela Fessl, Viktoria Pammer-Schindler, Kai Pata, Sandra Feyertag, Matti Möttus, Jörgen Janus & Tobias Ley (2020). A Cooperative Design Method for SMEs to Adopt New Technologies for Knowledge Management: A Multiple Case Study. Journal of Universal Computer Science, Vol. 26/9. IF=0.91 http://www.jucs.org/jucs_26_9/a_cooperative_design_method
Carla Barreiros, Viktoria Pammer-Schindler & Eduardo Veas. Planting the Seed of Positive Human-IoT Interaction. International Journal of Human-Computer Interaction, Taylor & Francis, 2019, IF=1.354
Angela Fessl, Gudrun Wesiak, Veronica Rivera-Pelayo, Sandra Feyertag, Viktoria Pammer. In-app Reflection Guidance: Lessons Learned across Four Field Trials at the Workplace. IEEE Transactions on Learning Technologies, Vol 10/4, pp 488-501, 2017. DOI: https://doi.org/10.1109/TLT.2017.2708097 IF=2,267
Veronica Rivera-Pelayo, Angela Fessl, Lars Müller, Viktoria Pammer. Introducing Mood Self-Tracking at Work: Empirical Insights from Call Centers. ACM Trans. Comput.-Hum. Interact., ACM, 2017, 24, 3:1-3:28. IF=1.293 DOI: https://doi.org/10.1145/3014058

Full list of Publications

See also my research profiles at Google Scholar, at ResearchGate, and my OrcID.

List of Invited Talks

CV:

Short CV from January 2022.

Contact:

TUGraz Online card - my official contact site at Graz University of Technology
Twitter - regular activity
Website - overview of my research and teaching activities, CV, list of publications